“…a good outcome. I will always be grateful.”

“My case involved an incident alleged to have happened 45 years previously, so it was a terrible shock to be told I was to be arrested and charged, and I was thrown into a state of great anxiety over the possible outcome. A relative found Kruse Law on line. I contacted the firm immediately both by email and phone. This was a Saturday, and I prepared to spend the weekend in a state of anxiety awaiting a response on Monday. But within forty minutes I had a reply from Jody. I was astonished, impressed and relieved, even further so given Jody’s calm and supportive manner, as well as good advice. That opening response engendered not only enormous relief, but also a sense of trust which was nurtured and justified in the subsequent months as the matter was dealt with. From that first moment, and throughout the period that the matter unfolded I felt I was in the most capable of hands. Karl Toews guided the case through the process in a way that inspired me with hope and relieved me of multiple concerns. My point of view was always completely respected, and the route to an ultimate best-case-scenario outcome was always presented in a way that respected and answered any concerns. In addition, Karl’s calmness, kindness, patience and efficiency always assured that there was never any “hassle” in my dealings with my lawyer. I include a thank you to Jody and later Jennifer when I say that I encountered nothing but respect, friendliness, assurance and efficiency in dealing with the firm. Telephone appointments were always scrupulously on time, and any requests I made for further communication with Karl were granted immediately and courteously. I hope never to need a lawyer for a matter like this again, but having Kruse Law by my side in this instance brought many positives to the experience: good people, good advice, empathetic support, completely efficient. And a good outcome. I will always be grateful.”